Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rocio Prieto

Miami,FL

Overview

1
1
Certification

Work History

Dispatcher

Sergio's Restaurante
07.2023 - Current
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Social Media Worker

Aoinsight
07.2023 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.

Education

Bachelor of Arts - Music Education

Vladislav Volkov
Cuba
04.2013

Skills

  • Schedule Coordination
  • Service Planning
  • Prioritizing Calls
  • Dispatching Field Personnel
  • Training New Hires
  • Dispatching Workers
  • Delivery Support
  • Schedule Work Crews
  • Team Work Scheduling
  • Responsible
  • punctual

Certification

  • Certified Bachiller en Humanidades , Instructor de Arte.Musica

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Dispatcher

Sergio's Restaurante
07.2023 - Current

Social Media Worker

Aoinsight
07.2023 - Current

Bachelor of Arts - Music Education

Vladislav Volkov

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Rocio Prieto