Rocio Ramos
Houston,TX
Summary
A dedicated team player skilled in scheduling and file organization, consistently ensuring smooth operations and high customer service satisfaction. Looking to obtain a high level position with the opportunity to learn and advance with-in the company. I am an energetic self motivated bilingual individual.
Overview
10
10
years of professional experience
Work History
Office Assistant
Houston Specialty Products
Hockley, TX
03.2017 - 12.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Supported executive staff with well-prepared spreadsheet's for production inventory.
- Shipping Department created Bill of Ladings for outbound shipping and receiving inbound shipments.
Host /Front Desk Cashier
Studio Movie Grill City Centre
Houston, TX
10.2014 - 12.2016
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting guest upon arrival.
- Handling Daily Cash and supervised on weekends.
Education
High School Diploma -
Spring Woods High School
Houston, TX05-2014
Skills
- Customer service
- Positive attitude
- Prioritizing work
- Data entry
- Dedicated team player
- File organization
- Excel spreadsheets
- Scheduling appointments
Volunteer
Goodwill - Hurricane Harvey Relief Volunteer Team
August 2017-September 2017
St. Cecilia Catholic Church - Children’s Bible Study Teacher
Consecutive Summers 2013-2016
Youth Life - Volunteer Leader for high school students
August 2012-May 2014
Timeline
Office Assistant
Houston Specialty Products
03.2017 - 12.2024
Host /Front Desk Cashier
Studio Movie Grill City Centre
10.2014 - 12.2016
High School Diploma -
Spring Woods High School