Rocky Jimenez
Lubbock,TX
Summary
Dynamic manager with a proven track record at Woodrow's, excelling in team building and operational efficiency. Expert in employee training and quality assurance, I consistently enhanced service standards and resolved customer issues, driving performance improvements. My leadership fosters a motivated workforce dedicated to achieving excellence in all operations.
Overview
1
1
year of professional experience
Work History
Manager
Woodrow's
Lubbock, TX
10.2024 - Current
- Oversaw daily operations, maintaining efficiency and quality standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
Plane Marshall
Areotec
Lubbock, TX
03.2024 - 10.2024
- Marshalled airplanes.
- Put planes in hangers as needed.
- Worked with plane operators and assisted with any issues that would come up.
Education
High School Diploma -
Brownfield High School
Brownfield, TX05-2015
Skills
- Team building
- Employee training
- Project management
- Quality assurance
- Operational efficiency
- Customer service
Timeline
Manager
Woodrow's
10.2024 - Current
Plane Marshall
Areotec
03.2024 - 10.2024
High School Diploma -
Brownfield High School
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