Rocky Rayman

• Provide organizational leadership to ensure profitability and facility operations ensuring performance with all executive partners and teams.
• Manage admissions, discharges and census.
• Recruit, hire and train employees on operations and performance expectations with a focus on appropriate staffing techniques to meet demands and manage costs.
• Oversee and manage facility operations; administrative, clinical, medical and operational.
• Create and maintain recovery culture for both staff and clients.
• Maintain accountability for three Sober Living Homes in conjunction with the facility.
• Oversee and collaborate with Alumni programming and Marketing goals.
• Stay up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.

Built and developed business from ground up, starting in furniture repairs and pivoting to high-end custom upholstery; working closely with designers both residential and commercial as a trusted source to get the job done. Placed key individuals in business development, sales and and workflow management allowing me to develop new opportunities.

• Business operations and development
• Employee management
• Lead upholsterer
• Manage workflow and deadlines
• Quotes and proposals
• Customer service
• Quality control

• Hiring and managing staff
• Integrated systems to ensure smooth functioning  
• Ensuring proper stock levels 
• Maintain orders with vendors
• Customer service