Rod Holmes
Lansing
Summary
Offering solid foundation in organizational and analytical skills, ready to learn and grow in fast-paced operational environment. Delivers strong problem-solving capabilities and effective communication skills, ensuring seamless team collaboration and task execution.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Material Handler
Alro Steel Corporation
Lansing
08.2024 - 10.2025
- Conducted inventory counts to maintain accurate stock levels and ensure order fulfillment.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Assisted in training new team members on equipment operation and safety protocols.
- Implemented best practices for inventory management, enhancing overall quality
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Dispatch Supervisor
Transdev/CATA
Lansing, MI
06.2023 - 05.2024
- Overseeing day-to-day activities of the dispatch team, ensuring efficient and effective operations.
- Tracking key performance indicators (KPIs) such as response times, completion rates, and customer satisfaction to evaluate the effectiveness of dispatch operations.
- Coordinating dispatch activities to ensure timely and accurate delivery or service. This involves assigning resources, prioritizing tasks, and managing workflow.
- Addressing any problems or disruptions in the dispatch process promptly and effectively, finding solutions to minimize impact on operations.
Operations Associate
Jackson National Life Insurance Company
Lansing, MI
06.2022 - 12.2022
- Processed Various insurance contracts.
- Handled over 30 customer requests a day and maintained accurate notes for each request
- Responded to and Made large numbers of calls per day related to product and service inquiries
- Used Various computer programs, such as excel, word, etc. to display and organize information
Education
Business -
Lansing Community College
Lansing, MI05.2026
Real Estate Course - undefined
CE Shop
Lansing, Michigan02.2023
General Studies - undefined
J.W Sexton High School
Lansing, Michigan06.2016
Skills
- Customer service,Communication skills, Data Entry, Team Management, Problem Resolution, Microsoft Office, Time management, Leadership Experience, Accounts Payable, Administrative Experience
Certification
Real Estate License
Timeline
Material Handler
Alro Steel Corporation
08.2024 - 10.2025
Dispatch Supervisor
Transdev/CATA
06.2023 - 05.2024
Operations Associate
Jackson National Life Insurance Company
06.2022 - 12.2022
General Studies - undefined
J.W Sexton High School
Real Estate Course - undefined
CE Shop
Business -
Lansing Community College