Rodelyn Gonzales
Cebu
Summary
Dedicated housekeeping professional with extensive experience in ensuring cleanliness and guest satisfaction. Known for strong attention to detail, health and safety compliance, and effective communication skills that foster a welcoming environment.
Overview
1
1
Language
11
11
years of professional experience
Work History
Housekeeper
Dafer Ali Alharti
06.2020 - 12.2025
- Implemented effective cleaning schedules to maintain high standards of hygiene and presentation.
- Ensured cleanliness and organization of all living spaces through regular deep cleaning practices.
- Managed laundry operations, including washing, folding, and organizing linens efficiently.
- Trained new staff on proper cleaning techniques and safety protocols to enhance team performance.
- Tended children while employer was in need of child care.
- Conducted inventory management for cleaning supplies, ensuring adequate stock levels at all times.
- Monitored and maintained equipment performance, addressing issues promptly to minimize downtime.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Washed and put away kitchen dishes, utensils and glassware.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Production Sewer
SCI Corporation
06.2017 - 03.2018
- Operated industrial sewing machines to assemble fabric components with precision.
- Ensured quality control by inspecting finished products for defects and inconsistencies.
- Collaborated with team members to streamline workflow and improve production efficiency.
- Trained new staff on sewing techniques, safety protocols, and machine operation procedures.
- Implemented process improvements that reduced downtime and enhanced output consistency.
- Mastered various sewing skills such as serging, embroidery, and specialty stitches for versatile project capabilities.
- Maintained a clean and organized workstation, promoting a safe working environment.
- Quickly learned how to operate new equipment as it was introduced into the workspace, increasing productivity.
- Collaborated with other sewers on large-scale projects efficiently for timely order fulfillment.
- Examined incoming materials and compared to documentation for accuracy and quality.
Sales Associate
Seamonsa Store
01.2015 - 11.2016
- Enhanced customer experience through effective product knowledge and personalized service.
- Developed promotional displays to drive product awareness and increase foot traffic in-store.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Trained new sales associates on store policies, procedures, and customer service best practices.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
Tapilon National High
Daanbantayan03-2006
Skills
- Cleaning techniques
- Restroom sanitation
- Culinary area sanitation
- Floor care
- Safety regulations adherence
- Inventory management
- Teamwork
- Customer service
- Hospitality background
- Customer engagement
Languages
English
Professional Working
Timeline
Housekeeper
Dafer Ali Alharti
06.2020 - 12.2025
Production Sewer
SCI Corporation
06.2017 - 03.2018
Sales Associate
Seamonsa Store
01.2015 - 11.2016
High School Diploma -
Tapilon National High