RODERIC W. HALL
Baltimore,MD
Summary
Experienced with managing retail operations and team leadership to optimize store performance. Utilizes strategic planning and problem-solving to address challenges and drive improvements. Track record of implementing effective sales strategies and enhancing customer experiences.
Overview
26
26
years of professional experience
Work History
Store Leader
Royal Farms
Randallstown, MD
08.2021 - 12.2025
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Managed inventory levels to maintain product availability and reduce waste.
- Trained and mentored staff to enhance team efficiency and service quality.
- Implemented promotional strategies to drive sales and increase foot traffic.
- Oversaw compliance with safety regulations and company policies to ensure a secure environment.
- Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
Store Manager
Dollar General
Baltimore, MD
02.2018 - 03.2020
- Managed daily operations, ensuring compliance with company policies and procedures.
- Led team in achieving sales targets through effective merchandising and inventory management.
- Implemented employee training programs, fostering a culture of continuous improvement and development.
- Streamlined store processes, enhancing customer service experience and operational efficiency.
- Developed and maintained relationships with vendors to optimize product selection and pricing strategies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Team Leader
Ollie’s Bargain Outlet
Kennett Square, PA
06.2015 - 10.2017
- Responsible for all aspects of the stores’ operations. manages and controls the operations of the store to ensure that company standards and expectations are consistently met
- Executes business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service.
- Recruits, trains and develops associates.
- Manages the operations of the stockroom with the Co-Team Leader to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and maintains tight controls of all merchandise in stock areas.
- Urgently approaches processing merchandise to the selling floor within company timeframe. Ensures merchandise is presented and organized utilizing ollies Merchandising Philosophy and Guidelines
Assistant General Manager
Advance Auto Parts
Baltimore, MD
07.2012 - 11.2014
- Manage all aspects of sales floor following company guidelines
- Manage the freight flow process from receiving to merchandising
- Hired and trained employees
- Kept inventory levels steady to drive sales
Freight Flow Manager
Lowe’s
Catonsville, MD
12.1999 - 07.2014
- Day Inventory Manager, Cashier, Front End , Shipping and Receiving, Inventory Control, Sales Specialist, and Department Manager for over 5 Departments, DM Flooring, DM Shipping and Receiving, DM Millwork, DM Hardware, and DM Day Inventory Stocking.
- Responsible for the overall sales and merchandise maintenance of the assigned Department. Maintains the Department according to company merchandising standards and store operation policies.
- Report services performed via electronic tools provided. Perform special projects as directed by Vendor Service Management team.
- Trained and Certified to train on all power equipment (including but not limited to all Forklifts, Cherry Picker, and lefts). Physical ability to move large, bulky and/or heavy merchandise, physical ability to perform tasks that may require prolonged standing ,sitting, and other activities necessary to perform job duties.
- Ensured that all merchandising and operational activities take place on a consistent basis. Provides and ensures quick, responsive, friendly customer service.
Education
Associate's Degree - Business Management
Coppin State College
06.2000
Diploma - undefined
Carver Vocational/Technical H.S.
06.1996
Skills
- Sales and Merchandising
- Ability to lead, manage, motivate and communicate positively
- Inventory Control Specialist
- Multi Tasking
- Shipping and Receiving
- Ability to organize and prioritize tasks
- Power Equipment Certified
- HIPPA Trained
Timeline
Store Leader
Royal Farms
08.2021 - 12.2025
Store Manager
Dollar General
02.2018 - 03.2020
Store Team Leader
Ollie’s Bargain Outlet
06.2015 - 10.2017
Assistant General Manager
Advance Auto Parts
07.2012 - 11.2014
Freight Flow Manager
Lowe’s
12.1999 - 07.2014
Associate's Degree - Business Management
Coppin State College
Diploma - undefined
Carver Vocational/Technical H.S.