Camydi Gouveia
Denver,CO
Summary
Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony.
Overview
4
4
years of professional experience
Work History
Shift Leader
Take 5 car wash
Denver, Colorado
08.2025 - Current
- Maintained workflow efficiency by supervising team members during high-demand shifts.
- Trained new employees on essential operational procedures and safety measures.
- Promptly resolved customer complaints to enhance overall service quality.
- Monitored equipment performance and communicated maintenance requirements to management.
- Checked cash drawer balances for accuracy at shift start and end.
- Provided outstanding customer service with a consistently positive attitude.
- Delegated tasks to maintain an organized work environment.
- Ensured thorough staff training on job responsibilities and safety protocols.
Retail Sales Associate
Marshalls
Lakewood, Colorado
02.2025 - 08.2025
- Assisted customers in locating merchandise, enhancing overall shopping experience.
- Maintained organized, visually appealing product displays on sales floor.
- Processed transactions accurately at cash register, ensuring efficient service.
- Handled inquiries and resolved issues effectively to maintain customer satisfaction.
- Ensured compliance with store policies during daily operations.
- Greeted customers and offered assistance to boost retention rates.
- Applied strong problem-solving skills to manage conflicts calmly.
- Restocked shelves with latest merchandise and updated signage for promotions.
Customer Service Advisor
Cobblestone Auto Spa
Lakewood, Colorado
02.2025 - 08.2025
- Educated customers on vehicle care and maintenance to enhance service experience.
- Delivered fast, friendly service for routine inquiries and complaints.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Maintained a clean, organized work environment to promote customer satisfaction.
- Participated in training sessions to stay informed on new products and services.
- Provided detailed information on services and pricing options to assist customer decision-making.
Customer Service Representative
Safeway
Evergreen, Colorado
01.2022 - 12.2022
- Assisted customers with inquiries and provided accurate product information.
- Resolved customer complaints efficiently to enhance service satisfaction.
- Collaborated with team members to elevate overall service quality.
- Adhered to company policies during all customer interactions and transactions.
Education
High School Diploma -
Fred Moore High School
Denton, TX12-2023
Skills
- Customer support
- Team supervision
- Cash handling
- Equipment monitoring
- Sales merchandising
- Conflict resolution
- Problem solving
- Time management
- Organizational skills
- Strong verbal and written communication
- POS system operation
- Issue resolution
- Sales and upselling
- Positive attitude
- Professional appearance
- Decision-making capacity
- Customer service focus
- Strategic thinking
- Flexible schedule
- Shift leadership
References
References available upon request.
Timeline
Shift Leader
Take 5 car wash
08.2025 - Current
Retail Sales Associate
Marshalls
02.2025 - 08.2025
Customer Service Advisor
Cobblestone Auto Spa
02.2025 - 08.2025
Customer Service Representative
Safeway
01.2022 - 12.2022
High School Diploma -
Fred Moore High School