Summary
Overview
Work History
Education
Skills
Timeline
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Roderick Bouchard

Niceville,FL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Manager

Mid-Bay Water Sports
04.2022 - Current
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed detailed plans based on broad guidance and direction.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved marketing to attract new customers and promote business.
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.

Personal Trainer/Gym Instructor

BAY FIT Of Niceville
08.2021 - 04.2022
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Spearheaded social media marketing efforts, driving increased brand awareness within the community.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
  • Increased client retention through consistent communication, motivation, and support.

Dock Attendant/Customer Service Representative

Boogies Water Sports
05.2018 - 04.2022
  • Responded to all customer inquiries thoroughly and professionally.
  • Increased overall customer satisfaction by providing knowledgeable assistance on local attractions, services, and amenities available near the marina area.
  • Answered questions and provided information about water sports equipment.
  • Assisted in scheduling work shifts for dock attendants.
  • Conducted regular inspections of dock equipment, identifying maintenance needs before they became critical issues.

Coaching Intern

Davidson Middle School
06.2021 - 10.2021
  • Developed game plans and adjusted to meet various game situations.
  • Participated in community events as a representative of the organization, promoting awareness about the benefits of sports participation for youth development.
  • Assisted head coach in planning and executing daily practice schedules, ensuring efficient use of time and resources.
  • Contributed to the development of game plans, analyzing opponents' strengths and weaknesses for strategic advantage.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Offered constructive feedback to athletes to help reach goals.

Education

Bachelor of Science - Exercise Science

The University of West Florida
Pensacola, FL
05.2021

Skills

  • Sales management
  • Schedule Preparation
  • Work Planning and Prioritization
  • Operations Oversight
  • Business Administration
  • Branding
  • Staff Development
  • Motivational Skills
  • Task Delegation

Timeline

Manager

Mid-Bay Water Sports
04.2022 - Current

Personal Trainer/Gym Instructor

BAY FIT Of Niceville
08.2021 - 04.2022

Coaching Intern

Davidson Middle School
06.2021 - 10.2021

Dock Attendant/Customer Service Representative

Boogies Water Sports
05.2018 - 04.2022

Bachelor of Science - Exercise Science

The University of West Florida

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Roderick Bouchard