Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Roderick Valera

Popeyes® Louisana Kitchen
Waipahu,HI
1
Certification
2027
years of professional experience

Dynamic Restaurant Manager with over 25 years of experience in staff management and customer service. Skilled in mentoring teams and optimizing operations to achieve high-quality dining experiences and operational cost reductions.

Work History

Restaurant Manager

2 Years 8 Months
Popeyes® Louisana Kitchen | 10.2023 - Current
  • Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on service standards and operational procedures.
  • Implemented inventory management practices to reduce waste and improve efficiency.
  • Coordinated staff schedules to optimize labor costs while maintaining service quality.
  • Analyzed financial reports to identify trends and drive cost-saving initiatives.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Restaurant Manager

Burger King | 1997 - 2023
  • Monitored customer feedback to enhance dining experience and resolve issues promptly.
  • Developed promotional strategies to increase sales during peak hours and special events.
  • Fostered a positive team environment through effective communication and leadership practices.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Education

Associate of Science

Leeward Community College | Pearl City, HI | 2000

High School Diploma

Waipahu High School | Waipahu, HI | 1998

Skills

Team management
Inventory control and record keeping
Customer engagement
Staff management
Shift manager
Employee schedule manager
ServSafe food manager

Accomplishments

  • Supervised team of 30-45 staff members.
  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.

Certification

  • Certified Restaurant Trainer, Burger King - 2018-2023
  • Certified Restaurant Trainer, Popeyes - 2024-recent

Timeline

Restaurant Manager

Popeyes® Louisana Kitchen
10.2023 - CurrentRead More

Restaurant Manager

Burger King
1997 - 2023Read More

Leeward Community College

Associate of Science
Read More

Waipahu High School

High School Diploma
Read More
Roderick Valera