Rodesha Burks
Amazon Distribution Center
Memphis ,TN
6
years of professional experience
Dedicated Customer Service Representative with strong skills in client relations and active listening. Committed to enhancing customer satisfaction through effective problem resolution and teamwork.
Work History
Warehouse Associate
3 Years 3 Months- Conducted quality checks to ensure accuracy of incoming and outgoing shipments.
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as 70 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Warehouse Associate
3 Years 2 Months- Operated material handling equipment to efficiently transport goods throughout warehouse.
- Conducted quality inspections on incoming and outgoing shipments to ensure accuracy.
- Managed inventory control tasks, including stock counting and replenishment, maintaining optimal inventory levels.
- Assisted in reducing product damage by properly handling and storing materials.
Education
High School Diploma
Skills
Customer service
Active listening
Critical thinking
Data entry
Client relations
Call center operations
Timeline
Warehouse Associate
Amazon Distribution Center
04.2023 - 07.2026Read More
Warehouse Associate
Walmart Fulfillment Center
02.2020 - 04.2023Read More
Raleigh Egypt High
High School Diploma
Read More