Rodnesha Rhodes
Memphis,TN
Summary
Hardworking Medical Assistance with clerical and patient support skills. Manages flows efficiently with organized approach and good multitasking abilities. Coordinates check-ins, intakes and supply replenishment for smooth operations.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Consolidated Medical Practices Of Memphis
Memphis, TN
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Medical Assistant
MIG
Memphis, TN
03.2023 - 04.2023
- Completed intakes, including measuring vital signs and documenting symptoms
- Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork
- Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts
- Kept equipment ready for use through scheduled cleaning and sterilization
- Sterilized instruments and maintained clean work environment
- Handled front desk responsibilities such as answering phones, greeting patients, and managing paperwork
Replenishment Associate
DHL
Memphis, TN
09.2022 - 12.2022
- Updated planograms as needed based on product availability or promotional events
- Inventoried merchandise through regular cycle counts and periodic audits
- Stocked shelves and displays with merchandise according to planograms
Patient Dietary Aid
Saint Francis Hospital
Memphis, TN
09.2021 - 10.2021
- Maintained proper temperature of food during preparation and service
- Prepared food to dietary guidelines, noting food sensitivities and allergens
- Followed proper food storage procedures to minimize waste and spoilage
- Completed food preparation and plating in high-volume facility
- Maintained familiarity with menu offerings, key ingredients and preparation methods
Education
Diploma -
Concorde Career College
Memphis, TN07.2023
High School -
Raleigh Egypt High School
Memphis, TN05.2016
Skills
- Medical Terminology
- Inventory Management
- Phlebotomy
- Payment Collection
- Check-in coordination
- HIPAA Compliance
- Patient Scheduling
- Medical Billing
- Vital Sign Monitoring
- Medical Records Management
- EKG Administration
- Medical Billing and Coding
- Insurance Verification
- CPR Certification
- Phlebotomy Techniques
- Vital signs monitoring
- Vital Signs Documentation
- Customer service
- EMR / EHR
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Compassionate
- Patient assessments
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Sterilization techniques
Timeline
Medical Assistant
Consolidated Medical Practices Of Memphis
05.2024 - Current
Medical Assistant
MIG
03.2023 - 04.2023
Replenishment Associate
DHL
09.2022 - 12.2022
Patient Dietary Aid
Saint Francis Hospital
09.2021 - 10.2021
Diploma -
Concorde Career College
High School -
Raleigh Egypt High School