Rodnetta Jagers
Milwaukee,WI
Summary
Dynamic Patient Service Representative with a proven track record at Advocate Aurora Health Care, excelling in interpreting physician orders and fostering effective patient interactions. Leveraged front desk supervision skills to enhance patient service efficiency. Achieved significant improvements in patient appointment management and electronic health record accuracy, demonstrating a strong blend of technical expertise and interpersonal abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Advocate Aurora Health Care
Milwaukee, WI
12.2021 - Current
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Adhered to HIPAA regulations when handling confidential patient information.
Patient Service Representative
Progressive Community Health Centers - Westside Healthcare Association
Milwaukee, WI
06.2018 - 08.2021
- Completed day-to-day duties accurately and efficiently.
- Inputted patient demographic data into electronic health record system.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
Instructor
Empire Beauty School
Greenfield, WI
08.2016 - 09.2019
- Observed and evaluated student performance and development and provided appropriate feedback on work.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Upheld cleaning protocols to maintain safe environment.
Education
Cosmetology License/Instructor - Cosmetology
Milwaukee Area Technical College
Milwaukee, WI06-1995
High School Diploma -
Alexander Hamilton
Milwaukee06-1992
Some College (No Degree) - Business Administration And Management
Milwaukee Area Technical College
Milwaukee, WISkills
- Data entry proficiency
- Office administration
- Medical insurance
- Conflict resolution
Affiliations
- read
- research
- exercise
- Ideals for Generating Revenue
Certification
- Licensed Cosmetologist
- Cosmetology Instructor
Timeline
Patient Service Representative
Advocate Aurora Health Care
12.2021 - Current
Patient Service Representative
Progressive Community Health Centers - Westside Healthcare Association
06.2018 - 08.2021
Instructor
Empire Beauty School
08.2016 - 09.2019
- Licensed Cosmetologist
- Cosmetology Instructor
Cosmetology License/Instructor - Cosmetology
Milwaukee Area Technical College
High School Diploma -
Alexander Hamilton
Some College (No Degree) - Business Administration And Management
Milwaukee Area Technical College
Similar Profiles
Kristy KostichkaKristy Kostichka
Medical Coder 3 at Advocate Aurora Health CareMedical Coder 3 at Advocate Aurora Health Care
Amanda KuepperAmanda Kuepper
Licensed Practical Nurse at Advocate Aurora Health CareLicensed Practical Nurse at Advocate Aurora Health Care
Patricia ReyesPatricia Reyes
Pharmacy Technician Specialist at Advocate Aurora Health CarePharmacy Technician Specialist at Advocate Aurora Health Care