To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Parts Manager
Campers Inn Of Kings Mountain
12.2016 - Current
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Conducted weekly audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Rearranged parts department to better serve changing trends and keep workspaces organized.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Organized special promotions on parts sales, boosting revenue during slow periods or when excess inventory needed to be cleared out quickly.
Ordered parts for customers and service department from many different manufacturers to ensure all jobs are finished in a timely and cost effective manner.
Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing outs or overstock situations.
Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
Supervised and trained staff on product knowledge and customer service.
Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Shipping and Receiving Coordinator
UMBS
03.2009 - 12.2016
Established strong relationships with key carrier representatives, ensuring priority handling and timely resolution of any shipping issues.
Processed returns and updated accounts.
Streamlined shipping processes by implementing efficient organizational systems, reducing order processing time.
Developed custom packing solutions for unique or delicate items, preventing damage during transit and increasing customer satisfaction rates.
Transported items from receiving or production areas to storage or to other designated areas using motorized or manual transportation equipment.
Maximized space utilization within the warehouse through strategic storage planning and organization techniques, reducing clutter and improving workflow efficiency.
Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
Conducted regular inventory audits to verify stock levels and identify discrepancies, ensuring accurate recordkeeping.
Met or exceeded production goals and objectives by following strict procedures.
Project Manager
Beltane Lighting
07.2007 - 03.2010
Facilitated workshops to collect project requirements and user feedback.
Monitored project progress, identified risks and took corrective action as needed.
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Sourced, vetted and managed vendors needed to accomplish project goals.
Achieved project deadlines by coordinating with contractors to manage performance.
Met project deadlines without sacrificing build quality or workplace safety.
Plumber
Price Brothers Plumbing
05.2003 - 06.2007
Interpreted blueprints to determine locations, quantities, and sizes of materials required.
Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
Selected type and size of piping required for each project.
Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
Production Floater
UMBS
05.1998 - 05.2003
Collaborated with other departments to optimize production workflows.
Optimized resource utilization by identifying areas of redundancy and reallocating resources accordingly.
Took on additional shifts during peak work periods to keep projects on schedule.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Education
Automotive Technology
NASCAR Technical Institute
Mooresville, NC
High School Diploma -
Bessemer City High School
Bessemer City, NC
05.2002
Skills
Inventory Restocking
Invoice Processing
POS systems operations
Ordering parts
Vendor Relations
Staff Training
Warehouse Operations
Inventory Management
Inventory Auditing
Cost Tracking
OSHA Compliance
Certification
NC Safety Inspection
Timeline
Parts Manager
Campers Inn Of Kings Mountain
12.2016 - Current
Shipping and Receiving Coordinator
UMBS
03.2009 - 12.2016
Project Manager
Beltane Lighting
07.2007 - 03.2010
Plumber
Price Brothers Plumbing
05.2003 - 06.2007
Production Floater
UMBS
05.1998 - 05.2003
Automotive Technology
NASCAR Technical Institute
High School Diploma -
Bessemer City High School
NC Safety Inspection
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