Rodney Byers
Bridgeport,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Cameron Mitchell Restaurants. Recognized for enhancing guest experiences through personalized service and effective complaint resolution. Proficient in cash handling and menu memorization, consistently fostering positive relationships with patrons in high-pressure environments.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
29
29
years of professional experience
Work History
Server
Cameron Mitchell Restaurants
03.2011 - 06.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Mortons Steakhouse
08.2001 - 03.2011
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Arcodoro & Pomodoro
09.1996 - 04.2001
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associate of Science - Criminal Justice
05-1990
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Food running
- Menu memorization
Timeline
Server - Cameron Mitchell Restaurants
03.2011 - 06.2025
Server - Mortons Steakhouse
08.2001 - 03.2011
Server - Arcodoro & Pomodoro
09.1996 - 04.2001
Level And College - Associate of Science, Criminal Justice
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