Rodney Hatfield
Salinas,CA
Summary
Dynamic and results-driven professional with a proven track record at ITN, excelling in safe driving and punctual deliveries. Recognized for enhancing customer satisfaction through effective communication and strong time management skills. Committed to maintaining high safety standards while optimizing route planning for timely and reliable service.
Overview
47
47
years of professional experience
Work History
Driver
ITN
08.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Sales
Sears
04.2010 - 07.2022
- Boosted sales productivity by efficiently managing and organizing administrative tasks for the sales team.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Consistently exceeded sales targets through effective forecasting, planning, and execution of sales strategies.
- Streamlined sales processes for improved efficiency and productivity among the sales team.
- Enhanced sales performance through the development of effective sales strategies and comprehensive product knowledge.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Increased sales revenue by effectively managing and leading a team of sales representatives.
- Enhanced sales operations efficiency by streamlining processes and utilizing sales management tools effectively.
Sales
Louisiana Pacific
06.2019 - 05.2022
- Utilized sales data to evaluate sales performance and make proper adjustments.
- Achieved consistent sales targets by implementing innovative strategies to drive sales growth.
- Boosted regional sales by developing and implementing effective training programs for sales representatives.
Salesperson
Genstar
01.1990 - 03.1996
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Sales Manager
Tv Mart
03.1978 - 07.1986
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
No Degree - Business
Cortez High
Phoenix, AZ09-1967
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
- Route management
- Traffic law observation
- Vehicle inspections
- Navigational systems and GPS
- Passenger transportation
- Schedule management
Top Salesman in all positions
While working for Sears would only let me work 26 hrs per week. Worked with 12 other individuals taking customers in turn
as they came in. My compensation was only 4 1/2 per cent straight commission. I was consistently top sales person even outselling full time employees. My closure rate was above 80 percent. The others were 10-20 percent. Last location here in
Salinas I was making 5-6 K per month consistently until store closed. What impressed the store manager,, was that on top of products sold, I was able to maintenance agreements for 5 years which equaled about 50 o/0 of item they purchased. This
amazed the store manager, and reflects my talent.
Timeline
Driver
ITN
08.2022 - Current
Sales
Louisiana Pacific
06.2019 - 05.2022
Sales
Sears
04.2010 - 07.2022
Salesperson
Genstar
01.1990 - 03.1996
Sales Manager
Tv Mart
03.1978 - 07.1986
No Degree - Business
Cortez High
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