Rodney Houston
Dallas,TX
Summary
Hardworking employee enthusiastic about learning other fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
31
31
years of professional experience
Work History
Sales Representative
Cowboy Toyota
Dallas, Texas
02.2012 - 01.2023
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Organized sales paperwork, presented proposals and finalized contracts
- Attended advanced training sessions and conferences to increase product knowledge and productivity
- Set up calendar with customer birthdays and other special events for personal touch
- Revitalized product revenues to over $50,000.00 in one year
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Increased sales by offering advice on purchases and promoting additional products.
Correctional Supervisor
North Carolina Department Of Corrections
Butner, NC
08.1993 - 07.2011
- Developed staff and identified training needs to close knowledge and process gaps.
- Managed 150+ Correctional Staff and 1000+ offenders at North Carolina Correctional Facility.
- Supervised Correctional Staff in carrying out duties to care for and maintain order in inmate population of 1000+.
- Supported initiatives to prepare incarcerated individuals for life outside of institution upon release.
- Processed inmates, conducted inmate counts and responded to emergencies.
Marine
United States Marine Corps
Jacksonville, NC
01.1987 - 11.1988
- Prepared and distributed daily reports on crews, milestones, issues, and progress.
- Remained current with training and sought new training opportunities to further personal growth.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
No Degree - BLET (Basic Law Enforcement Training)
Wake Technical Community College
Raleigh, NC04.1993
Skills
- Maintaining Customer Database
- Sales Representation
- Automotive Knowledge
- Post-Sales Support
- Lead Prospecting
- Product and Service Knowledge
- Persuasive Techniques
- Counseling Techniques
- Institutional Policies
- Effective Writing
- Daily Logs
- Time Management
- Emergency Situation Response
- Complex Problem-Solving
- Staff Supervision
Timeline
Sales Representative
Cowboy Toyota
02.2012 - 01.2023
Correctional Supervisor
North Carolina Department Of Corrections
08.1993 - 07.2011
Marine
United States Marine Corps
01.1987 - 11.1988
No Degree - BLET (Basic Law Enforcement Training)
Wake Technical Community College
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