Rodney Merritt
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
40
40
years of professional experience
Work History
Assistant Manager
Food Lion
Oak Hall, VA
04.2023 - Current
- Complete all administrative reporting relevant to sales performance, inventory and personnel.
- Communicate closely with executive level management to keep them abreast of business performance.
- Manage the overall supermarket operation with emphasis on quality, service and sanitation.
- Handle personnel functions for approximately 75 employees, considering seasonal curve, to include hiring, supervising, training, scheduling, evaluations, disciplinary actions and dismissals.
- Build a strong unit with solid record of employee retention by developing sound relationships and incorporating motivation and incentive.
- Successfully operate within preset budgetary guidelines with emphasis on wage and cost controls. Have controlled sales volume in excess of $1.2M.
- Hold accountability for the cash bank and receivables and the reconciliation of same. Perform labor analysis with goal of staying within budget.
- Manage volume to accommodate seasonal curve and consumer demand.
- Purchase from central warehousing and outside vendors, negotiating for competitive pricing, quality merchandise and timely delivery.
- Interact directly with customers and answer questions, resolve problems and implement corrective action to ensure overall customer satisfaction.
- Built a reputation of credibility, reliability and trust that reinforces customer retention.
- Deliver quality customer service.
- Communicate with manufacturer's representative and vendors to ensure fair and equitable market share for product lines.
- Enforce quality and sanitation standards throughout all arcas of the operation, which reinforces customer confidence.
Store Manager
Food Lion
Oak Hall, VA
10.2011 - 07.2022
- Enforced quality and sanitation standards throughout every area of operations, reinforcing customer confidence.
- Established inventory needs, monitor levels with emphasis on rotation and perishability.
- Enhanced merchandise and display product lines to greatly increase visual awareness and generate an increase in sales volume.
Assistant Manager
Walmart
Onley, VA
08.2010 - 10.2011
- Successfully operated within a budgetary guidelines with an emphasis on wages and cost control.
- Managed backroom supply which lead to the creation of an efficient freight flow.
- Assisted with the creation of merchandise strategies as well as seasonal and promotional setups.
Store Operations Supervisor & Market Renewal Specialist
Food Lion
Onley, VA
07.1998 - 08.2010
- Conducted administrative reporting relevant to sales performance, inventory and personnel.
- Had constant communication with executive level management to keep them informed of business productivity and performance.
- Generated increases in sales volume by enhancing visual awareness of merchandise and product lines.
Account Manager
Coca-Cola Bottling Company
Salisbury, MD
11.1997 - 07.1998
- Built and maintained strong relationships with the store owners and the managers.
- Ensured that products are properly stocked and displayed.
- Established efficient customer relations to gain feedback from customers, to then relay it to the head managers.
Store Manager
Camellia
Chincoteague Island, VA
11.1989 - 11.1997
- Built a strong reputation of credibility, reliability, and trust that instilled customer retention.
- Able to establish a strong core unit of employee retention by creating sound relationships along with incorporating motivation and incentives.
- Involved with conducting labor analysis, with the goal of staying within a set budget.
Supply Clerk & Mechanic
United States Army
12.1986 - 04.1989
- Managed inventory of supplies, ensuring accurate stock levels and timely replenishment.
- Processed incoming shipments, verifying content against documentation for accuracy.
- Organized storage areas to optimize space utilization and accessibility of materials.
- Coordinated with multiple departments to fulfill supply requests efficiently.
Education
Graduate Certificate - Store Manager
Food Lion Store Managers College
North CarolinaCertificate of Training -
Department of The Army
Mannheim Education CenterGraduate Certificate -
United States Army Ordnance Center & School
Aberdeen Proving Ground, MDHigh School Diploma -
Chincoteague High School
Chincoteague Island, VASkills
- Management
- Financial Management
- Inventory Management
- Customer Service
- Sales
- Marketing
- Quality Assurance
- Leadership
Accomplishments
- Scroll of Appreciation (Maintenance Contact Team), 26th Support Group United States Army, Europe and Seventh Army, 01/01/88
- Army Certificate of Affiliation, 01/01/88
- Certificate of Affiliation, 01/01/87
- Badge, Mechanic Bar, Sharpshooter Marksmanship Badge - Rifle M-16, 01/01/88
- Expert Marksmanship Badge - Grenade, 01/01/88
Timeline
Assistant Manager
Food Lion
04.2023 - Current
Store Manager
Food Lion
10.2011 - 07.2022
Assistant Manager
Walmart
08.2010 - 10.2011
Store Operations Supervisor & Market Renewal Specialist
Food Lion
07.1998 - 08.2010
Account Manager
Coca-Cola Bottling Company
11.1997 - 07.1998
Store Manager
Camellia
11.1989 - 11.1997
Supply Clerk & Mechanic
United States Army
12.1986 - 04.1989
Graduate Certificate - Store Manager
Food Lion Store Managers College
Certificate of Training -
Department of The Army
Graduate Certificate -
United States Army Ordnance Center & School
High School Diploma -
Chincoteague High School