Rodney Robinson
Detroit
Summary
Smart and responsible liaison with strong interest in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Cleaning Service Coordinator
My Guys Janitorial Service
03.2022 - 11.2023
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
Education
Bachelor of Science - Behavioral Sciences
University of Phoenix
Tempe, AZ07.2027
Community Health Services
Wayne State University
Detroit, MI05.2024
Culinary Arts
Dorsey Schools Culinary Arts
Roseville, MI02.2010
Skills
- Telephone communication
- Accurate Recordkeeping
- Client Advocacy
- Notetaking and documentation
- Team Leadership
- Community liaison
- Active Listening
- Problem-Solving
Timeline
Cleaning Service Coordinator
My Guys Janitorial Service
03.2022 - 11.2023
Bachelor of Science - Behavioral Sciences
University of Phoenix
Community Health Services
Wayne State University
Culinary Arts
Dorsey Schools Culinary Arts
Similar Profiles
Sajith GamageSajith Gamage
Janitor at Hews Janitorial ServiceJanitor at Hews Janitorial Service
Annamaris DoffinAnnamaris Doffin
Commercial Cleaner at Weeks Janitorial ServiceCommercial Cleaner at Weeks Janitorial Service
Nakeldrick ErskineNakeldrick Erskine
Janitor at Pettigrew's Janitorial ServiceJanitor at Pettigrew's Janitorial Service
Mercedes MatthewsMercedes Matthews
Nursing Supervisor at The Orchards of Harper WoodsNursing Supervisor at The Orchards of Harper Woods
Teasha BonnerTeasha Bonner
Production Worker at StellantisProduction Worker at Stellantis