Rodney Spenhoff
Clovis,CA
Overview
15
15
years of professional experience
Work History
Parts Advisor
Fresno Infinity
Fresno, CA
06.2022 - Current
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
Parts Advisor
Clovis Chrysler
Clovis, CA
02.2016 - 06.2022
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Maintained clean and neat parts counter and sales floor.
Parts Manager
Selma Chrysler Dodge Jeep Ram
Selma, CA
08.2011 - 02.2016
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair shops, and service departments.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Processed and reshelved return orders, checking for discrepancies and potential usage and reason for return.
- Supervised and trained staff on product knowledge and customer service.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Volunteer Work
Ministry, Community Outreach And Recovery
Fresno, CA
04.2008 - Current
- Planned and delivered numerous activities and special events.
- Ministry Leader of a faith based 12 step program. (Celebrate Recovery)
- Established and maintained relationships with local organizations to include, Valley Dream Center, Rescue Mission, and Valley Teen Ranch to coordinate volunteer efforts.
- Led volunteer team to clean up neighborhoods and create safe environment for children.
- Hosted monthly meetings with volunteers to discuss upcoming events and initiatives.
- Worship Service Planning.
- Board member for Gangland Redemption
- Past President of Christian Motorcyle Association.
Education
Mclane High School
Fresno, CASkills
- Verbal and Written Communication
- Customer Needs Assessments
- Constructive Feedback
- Consultative Sales Approach
- Team Collaboration
- Problem-Solving Skills
Timeline
Parts Advisor
Fresno Infinity
06.2022 - Current
Parts Advisor
Clovis Chrysler
02.2016 - 06.2022
Parts Manager
Selma Chrysler Dodge Jeep Ram
08.2011 - 02.2016
Volunteer Work
Ministry, Community Outreach And Recovery
04.2008 - Current
Mclane High School