Rodolfo Castaneda
Reno
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
13
13
years of professional experience
Work History
Server
In N Out
06.2012 - 06.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Construction Worker
G. Lopez Construction
06.2016 - 10.2016
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Crater
Reno Custom Crating
01.2017 - 03.2021
- Performed routine preventative maintenance tasks on coater equipment to maintain optimum functionality and extend its lifespan.
- Demonstrated adaptability by quickly learning new technologies and techniques as required within the ever-evolving industry.
- Set up and operated powder coating and assorted power and hand tools.
- Provided training for new employees, resulting in improved performance and increased productivity.
- Implemented safety protocols to minimize accidents, contributing to a safer work environment.
Wedding Videographer
Castaneda Films
05.2021 - Current
- Created captivating highlight reels that showcased the most memorable moments from each event in a concise format.
- Contributed to successful events by working cooperatively with couples on shot requests while remaining flexible during unexpected situations or changes in plans.
- Managed multiple projects simultaneously, ensuring timely delivery of all completed videos to clients.
- Streamlined the video editing process, resulting in faster turnaround times for clients without compromising quality.
Server
Cielito Lindo Mexican Restaurant
01.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Streamlined order-taking process to minimize wait times for diners.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Education
High School Diploma -
Smith Valley High School
Smith, NV06-2012
Skills
- Strong work ethic
- Heavy lifting
- Surface preparation
- Client communication
- Attention to detail
- Machinery Operation
- Teamwork
- Hand tool use
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Cielito Lindo Mexican Restaurant
01.2023 - Current
Wedding Videographer
Castaneda Films
05.2021 - Current
Crater
Reno Custom Crating
01.2017 - 03.2021
Construction Worker
G. Lopez Construction
06.2016 - 10.2016
Server
In N Out
06.2012 - 06.2016
High School Diploma -
Smith Valley High School
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