Rodolfo Puig
Miami
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives.
Overview
5
5
years of professional experience
Work History
Sales Associate
AA Uniform
05.2019 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Construction Worker
Choppers Construction
05.2021 - 08.2021
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Server
Hole In The Wall Restaurant
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Economics
Florida International University
Miami, FL12.2025
Associate of Arts - Economics
Florida State University
Tallahassee, FLHigh School Diploma -
Christopher Columbus High School
Miami, FL05.2019
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Sales expertise
Languages
Spanish
Professional Working
Timeline
Server
Hole In The Wall Restaurant
05.2023 - Current
Construction Worker
Choppers Construction
05.2021 - 08.2021
Sales Associate
AA Uniform
05.2019 - 08.2019
Bachelor of Arts - Economics
Florida International University
Associate of Arts - Economics
Florida State University
High School Diploma -
Christopher Columbus High School
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