Rodrick Mathis

• Recommended, selected and located vehicles based on customer desires and current situation.
• Demonstrated product features to align with customer needs.
• Developed key customer relationships to increase sales.
• Boosted my customers satisfaction by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
• Maintained the highest gross on vehicle sales.

•Marketing available inventory by doing Facebook Live videos

• Listened to customers to understand needs and refer to optimal services.
• Greeted incoming customers and provided expert sales and service to drive revenue.

•Created post of inventory and sharing to over 20 groups to optimize customer base

• Recommended merchandise to customers based on needs and preferences.

• Established long-term relationships with my customers that still buy vehicles from me up to this present day.
• Provided detailed information about the vehicles customers were interested in including features, trim levels, and prices.
• Learned strong conversation skills such as active listening and how to handle objections.
• Learned how to use Crm to contact and build relationships with customers.