Rodrigo Ferreira
Los Angeles,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Bartender
Panellas
Los Angeles
03.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Head Barback
American Junkie
01.2024 - Current
- Reduced beverage waste by implementing proper pouring techniques and training new staff members.
- Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
- Supported bartenders during high-volume shifts, enabling them to serve more customers promptly.
- Managed ice supply by consistently monitoring levels during peak hours and refilling as necessary to maintain optimal service speed.
Server
Tapizôn
Los Angeles, CA
08.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Silvios
Los Angeles
08.2022 - 12.2023
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barback
Saint Rock
Los Angeles, CA
03.2023 - 09.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Valet
Safetypark
Los Angeles, CA
01.2022 - 08.2022
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Education
Coding -
UNIP
São Paulo BRASIL 12.2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Customer service expertise
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Bartender
Panellas
03.2025 - Current
Server
Tapizôn
08.2024 - 12.2024
Head Barback
American Junkie
01.2024 - Current
Barback
Saint Rock
03.2023 - 09.2023
Server
Silvios
08.2022 - 12.2023
Valet
Safetypark
01.2022 - 08.2022
Coding -
UNIP