Summary
Overview
Work History
Skills
Education
Timeline
Generic

Rodrigo Mendez

Cicero,IL

Summary

Customer-focused and adaptable professional with experience in hospitality, customer service, and caregiving. Skilled at maintaining safety, delivering exceptional customer experiences, and resolving concerns with professionalism and empathy. Bilingual in English and Spanish, with strong cultural awareness and ability to remain calm in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Care Giver

Destiny Health Care
Chicago, Illinois
05.2023 - Current

• Provided compassionate care, ensuring client comfort, safety, and well-being.
• Assisted with daily living activities including grooming, mobility support, and meal preparation.
• Maintained a safe, clean, and organized environment for patients.
• Built trust and rapport with clients while supporting their independence.
• Demonstrated patience, empathy, and adaptability when handling unique client needs.

Banquet Houseman

Hilton Hotel
Oak Brook, IL
09.2022 - 05.2023

• Delivered exceptional guest service by promptly addressing needs, requests, and concerns.
• Ensured banquet setups adhered to safety and hospitality standards by following Banquet Event Orders.
• Maintained a clean, welcoming environment by refreshing rooms and handling housekeeping tasks.

Store Associate

Walgreens Pharmacy
River Forest, Illinois
06.2021 - 09.2022

• Assisted diverse customers with product inquiries, pricing, and availability in a professional manner.
• Handled cash, credit, and electronic transactions accurately using POS systems.
• Resolved customer concerns with professionalism and empathy to ensure positive experiences.
• Unloaded, stocked, and organized merchandise to maintain a safe and orderly environment.

Skills

Customer Service & Hospitality
Conflict Resolution & De-escalation
Strong Communication (English & Spanish)
Adaptability in Fast-Paced Environments
Time Management & Multitasking

Education

High School Diploma

Morton East High School | Cicero, IL

Timeline

Care Giver

Destiny Health Care
05.2023 - Current

Banquet Houseman

Hilton Hotel
09.2022 - 05.2023

Store Associate

Walgreens Pharmacy
06.2021 - 09.2022
Rodrigo Mendez