Negotiated purchase prices and explained sales, warranty, and optional products.
Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Answered telephone and email inquiries from potential customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Car Detailer
Jacks Car Wash
South Gate, CA
08.2016 - 05.2019
Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Customer Service Cashier
Danone
Culiacan Sinaloa
09.2014 - 05.2016
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.