Rodrigo Sanchez Martinez
Los Angeles,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
02.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
Assistant Store Manager
Chipotle
07.2014 - 01.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
No Degree -
Santa Monica College
Santa Monica, CAHigh School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06.2010
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Staff Development
- Inventory control and record keeping
- Conflict resolution techniques
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
02.2019 - Current
Assistant Store Manager
Chipotle
07.2014 - 01.2019
No Degree -
Santa Monica College
High School Diploma -
El Camino Real Charter High School
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