Summary
Overview
Work History
Education
Skills
Timeline
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Rodrigue Vivien

Brooklyn,US

Summary

Excellent problem-solving and analytical abilities. Exceptional at building positive, trusting client relationships. Gained customer loyalty by providing prompt assistance. Customer satisfaction is important to me, so I'm a positive and upbeat communicator. Individual with enthusiasm who has stocked shelves for a variety of organizations. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks, Barista
Brooklyn, NY
06.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.

Associate

Dollar Tree
Brooklyn, New York
09.2022 - Current
  • Was able to provide services quickly and with a high level of accuracy
  • Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department
  • Checked sales floor stock levels on a regular basis to ensure that back stock merchandise was replenished before it ran out
  • Inspected them for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds
  • Maintained neat, orderly and safe work space.

Promoter

Freddie Pest Management
Brooklyn, New York
07.2022 - 09.2022
  • Developed and implemented a door-to-door distribution campaign, effectively enhancing relationships with distribution dealers resulting in a 20% increase in brand awareness.
  • Had an excellent attendance record and was always on time for work.

Education

Music Recording Technology - Associate of Arts -

LaGuardia Community College
01.2025

High School -

The Academy of Urban Planning and Engineering
01.2022

Skills

  • Cash Handling
  • Team Player
  • Excellent math skills
  • Conflict Mediation
  • Positive and professional
  • Graphic Design
  • Cash Register Operation
  • Product Upselling
  • Friendly and outgoing
  • Sales expertise
  • Exceptional customer service
  • Active listener
  • Performance Improvement
  • Editing
  • Cleaning procedures
  • Product restocking
  • Heavy lifting
  • Flexibility
  • Creativity
  • Opening and closing duties
  • Up-selling
  • Team Leadership
  • Retail Management
  • Speedy and efficient
  • New Hire Training

Timeline

Barista

Starbucks, Barista
06.2023 - Current

Associate

Dollar Tree
09.2022 - Current

Promoter

Freddie Pest Management
07.2022 - 09.2022

Music Recording Technology - Associate of Arts -

LaGuardia Community College

High School -

The Academy of Urban Planning and Engineering
Rodrigue Vivien