Roel Fernandez
South Bound Brook,NJ
Summary
Dynamic professional with a proven track record at Itkowits & Harwood Law Firm, excelling in customer service and efficient pacing. Recognized for enhancing operational efficiency and reducing delivery times through effective route planning. Skilled in heavy lifting and injury prevention, consistently delivering exceptional results in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Runner
Itkowits & Harwood Law Firm
- Delivered timely support to kitchen staff by efficiently transporting food and supplies.
- Assisted in maintaining cleanliness and organization of work areas to ensure operational efficiency.
- Collaborated with team members to streamline workflow during peak service hours.
- Utilized proper safety protocols while handling equipment and delivering items throughout the establishment.
- Adapted quickly to changing priorities, enhancing responsiveness in fast-paced environments.
- Maintained inventory accuracy by monitoring stock levels and reporting shortages promptly.
- Ensured cleanliness of work areas, contributing to a well-maintained office environment.
- Monitored supplies of key inventory items.
- Provided excellent customer service while meeting challenging time goals.
- Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
- Assisted customers with carry-out service.
- Established rapport with customers by providing friendly and attentive service.
- Monitored dining room inventory and replenished as necessary.
Uber Partner
Uber And Lyft
09.2017 - Current
- Navigated app interface to manage ride requests and driver communications.
- Ensured compliance with local regulations and safety standards while transporting passengers.
- Assisted in maintaining vehicle cleanliness and functionality for optimal performance.
- Adapted swiftly to changing traffic conditions, optimizing routes for efficiency.
- Engaged with passengers to provide exceptional customer service throughout rides.
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
Welding Inspector
Taller De Herrería Fdez
Dominican Republic
01.2000 - 08.2016
- Conducted visual inspections to assess weld quality and compliance with specifications.
- Evaluated welding processes and procedures for adherence to industry standards.
- Collaborated with welders to identify and rectify defects in welds.
- Documented inspection results accurately, ensuring traceability and compliance.
- Assisted in the development of quality control guidelines for welding operations.
- Provided feedback on weld performance, contributing to continuous improvement efforts.
- Trained new inspectors on safety protocols and inspection techniques.
- Increased overall productivity by monitoring welding processes, personnel performance, and resource allocation.
- Wrote welding policies and specifications for jobs.
- Reduced rework costs by identifying defects early in the fabrication process through diligent inspections.
- Enhanced project efficiency by ensuring adherence to welding codes, standards, and project specifications.
- Supported engineering teams by providing input on material selection, joint design, and welding procedures.
- Maintained accurate inspection records for future reference and quality control purposes.
- Contributed to cost-saving initiatives by recommending appropriate repair methods for non-conforming welds, taking into account defect severity and project requirements.
- Conducted visual inspections of welded joints using various tools such as magnifying glasses, mirrors, or videoscopes for accurate assessments.
- Ensured safety compliance with regular audits of equipment and work areas.
- Improved welding quality by conducting thorough inspections and recommending corrective actions.
- Facilitated communication between production and quality departments to ensure timely resolution of issues affecting product quality or schedule.
- Examined products for imperfections and defects.
- Monitored product quality at all stages of production process.
- Followed safety protocols while handling hazardous materials.
- Operated and maintained testing equipment.
- Repaired faults, reassembled products, and completed additional tests.
Education
No Degree -
Universidad Tecnológica De Santiago
Dominican Republic Skills
- Customer service
- Efficient pacing
- Heavy lifting
- Administrative tasks
- Agility development
- Advanced endurance
- Injury prevention
- Speed training
- Route planning
- Rule enforcement
Languages
Spanish
Native or Bilingual
Timeline
Uber Partner
Uber And Lyft
09.2017 - Current
Welding Inspector
Taller De Herrería Fdez
01.2000 - 08.2016
Runner
Itkowits & Harwood Law Firm
No Degree -
Universidad Tecnológica De Santiago