Roel Phillips
Roselle
Summary
Automotive engineering graduate and results-driven sales professional with hands-on experience in automotive parts, customer service, and team leadership. Known for strong problem-solving skills, reliability, and the ability to connect with customers and teammates in fast-paced environments. Brings a balance of technical knowledge and people skills to every role.
Overview
6
6
years of professional experience
Work History
Sales Manager
AutoZone
Roselle Park, NJ
01.2024 - Current
- Deliver high-level customer service by accurately diagnosing customer needs and matching them with the correct automotive parts
- Support commercial and retail clients through timely and reliable parts delivery
- Provide technical insight and product recommendations that help customers complete repairs efficiently
- Maintain clean, organized merchandising displays to drive sales and improve customer experience
Team Lead
Panera Bread
Clark, NJ
10.2021 - 08.2023
- Led and motivated team members to consistently deliver excellent customer service
- Trained and onboarded new hires, setting clear expectations for performance, food safety, and cash handling
- Handled customer issues with professionalism, helping maintain high satisfaction and repeat business
- Assisted management with daily operations, workflow coordination, and shift leadership
Warehouse Associate
Amazon
Somerset, NJ
03.2021 - 08.2021
- Processed, sorted, and packaged high volumes of merchandise while meeting strict productivity targets
- Followed safety standards and maintained accuracy in a fast-paced warehouse environment
Car Sales Associate
IconWorld
Newark, NJ
10.2020 - 08.2021
- Guided customers through vehicle options by identifying needs, preferences, and budgets
- Built trust with clients through clear communication and product knowledge
- Contributed to dealership sales performance through strong customer engagement
Education
Diploma - Automotive Engineering
Lincoln Technical Institute
Union, NJ07.2022
High School Diploma - undefined
Gwinnett High School
Lawrenceville, GA05.2020
Skills
- Automotive Parts & Technical Knowledge
- Customer Engagement & Sales
- Team Leadership & Training
- Inventory & Merchandising
- Problem Solving
- Time Management & Dependability
- Fast-Paced Work Environments
Timeline
Sales Manager
AutoZone
01.2024 - Current
Team Lead
Panera Bread
10.2021 - 08.2023
Warehouse Associate
Amazon
03.2021 - 08.2021
Car Sales Associate
IconWorld
10.2020 - 08.2021
High School Diploma - undefined
Gwinnett High School
Diploma - Automotive Engineering
Lincoln Technical Institute