Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roel G Garza Jr

San Antonio

Summary

I have over 15 years experience in the bar and service industry. Every from bartending to General manager. Even kitchen experience. All within high volume to low volume establishments.

Overview

8
8
years of professional experience

Work History

Cashier

Elsewhere Kitchen
03.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.

Bartender

Urban Cocktail
06.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Assistant Manager

Smoke Shack Bbq (Airport)
05.2020 - 02.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

General Manager

Pigpen Bar
02.2018 - 02.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Bartender

La Roca Cantina
05.2016 - 09.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

High School Diploma -

Thomas Jefferson High School
San Antonio, TX

Fine Arts

San Antonio College
San Antonio, TX

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Staff Training
  • Inventory Management
  • Inventory Control
  • Professionalism

Timeline

Cashier

Elsewhere Kitchen
03.2023 - Current

Bartender

Urban Cocktail
06.2022 - Current

Assistant Manager

Smoke Shack Bbq (Airport)
05.2020 - 02.2021

General Manager

Pigpen Bar
02.2018 - 02.2020

Bartender

La Roca Cantina
05.2016 - 09.2018

High School Diploma -

Thomas Jefferson High School

Fine Arts

San Antonio College

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Roel G Garza Jr