Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Roemonie Jones

Roemonie Jones

Tucson,AZ

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Mister Car Wash Headquarters
Tucson, AZ
01.2024 - 05.2025
  • Answered customer inquiries via phone, email, and chat.
  • Identified customer needs to upsell products or services.
  • Resolved customer complaints promptly and professionally.

Customer Service Representative

Afni Riverside
Tucson, AZ
12.2022 - 12.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.

Account Executive

Jd Mellberg Financial
Tucson, AZ
01.2021 - 12.2022
  • Conducted detailed research into pension plans and other investment options suitable for clients' needs.
  • Analyzed and evaluated individual retirement accounts to maximize returns on investments.

Amnesty Floor Monitor

Amazon Warehouse
Tucson, AZ
09.2018 - 01.2021
  • Handled Amnesty in robotics cage
  • Loading and unloading merchandise in and out of trucks.
  • Shipping and Receiving

Sales Associate

Coworx Staffing
Tucson, AZ
02.2017 - 11.2018
  • Sales for AT&T
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Education

High School Diploma -

Ombudsman Charter School- Valencia
Tucson, AZ
05-2017

Skills

  • Customer service
  • Sales techniques
  • Problem resolution
  • Data entry
  • Product knowledge
  • Customer relationship management
  • Conflict resolution
  • Upselling strategies
  • Order fulfillment

Accomplishments

  • 7/25, 11:44 AM -8187282682173181642.png https://mail.google.com/mail/u/0/?ogbl#inbox?projector=1 1/1

Timeline

Customer Service Representative

Mister Car Wash Headquarters
01.2024 - 05.2025

Customer Service Representative

Afni Riverside
12.2022 - 12.2023

Account Executive

Jd Mellberg Financial
01.2021 - 12.2022

Amnesty Floor Monitor

Amazon Warehouse
09.2018 - 01.2021

Sales Associate

Coworx Staffing
02.2017 - 11.2018

High School Diploma -

Ombudsman Charter School- Valencia

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