Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Rogelia McDougall

Rio Rancho,NM

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

18
18
years of professional experience

Work History

General Manager

Wendys Restaurant
4200 Highway 528, Rio Rancho New Mexico
06.2003 - 10.2021
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

Education

High School Diploma -

Carmel High
Siaton Negros Oriental
03.1978

Skills

  • Records Organization and Management

Languages

English
Spanish
tagalog

Timeline

General Manager

Wendys Restaurant
06.2003 - 10.2021

High School Diploma -

Carmel High
Rogelia McDougall