Rogelio Cabrera
Miami,FL
Summary
Committed and hardworking employee with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
12
12
years of professional experience
Work History
Cashier
TRD Stores
Santa Clara, Cuba
04.2021 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Server
Melia Hotels International
Varadero, Cuba
05.2017 - 03.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Cook
Barcelo Hotels
Varadero, Cuba
03.2011 - 04.2017
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Skills
- Cash Handling
- Customer Service
- Customer Assistance
- Product Knowledge
- Retail Merchandising
- Merchandise Restocking
- Refunds and exchanges
Timeline
Cashier
TRD Stores
04.2021 - 08.2023
Server
Melia Hotels International
05.2017 - 03.2020
Cook
Barcelo Hotels
03.2011 - 04.2017