Open To Work
Rogen Calero
Carbondale,PA
Work Preference
Summary
Dynamic and detail-oriented professional with over 9 years of experience in operations management and project oversight. Extensive coursework enhances a strong ability to plan, execute, and monitor projects, ensuring successful delivery within budget and time constraints while maintaining effective communication with stakeholders. Demonstrated expertise in managing cross-functional teams, resource allocation, vendor coordination, and risk mitigation. Recognized for creative problem-solving abilities, logical decision-making skills, and adaptability to evolving project priorities.
Overview
8
8
years of professional experience
Work History
Armed Security
SCIS
Wilkes-Barre, PA
04.2025 - Current
- Establishing, implementing, and continuously monitoring security sectors and privacy controls to safeguard clients’ operations.
- In charge of developing and recommending solutions for any breaches of highly classified information.
- Self-motivated, with a strong sense of personal responsibility.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Conducting thorough audits of third-party suppliers and vendors, providing valuable insights and recommendations to leadership on associated risks.
- Defining and implementing our documentation strategy to ensure our teams have clear, actionable best practices.
- Partnering closely with engineering teams to ensure software is shipped securely, utilizing best practices around SDLC (Software Development Life Cycle), peer reviews, and automated testing.
- Cultivated relationships with key stakeholders, enhancing negotiation outcomes and fostering strategic partnerships.
- Cultivated client relationships through regular engagement, ensuring high levels of customer satisfaction and retention.
Operations Manager
Xtra Lease
Throop, PA
05.2023 - 04.2025
- Spearhead daily operations for a team of 20 employees, ensuring compliance with regulations and quality standards while maintaining a strong focus on meeting project deadlines and objectives.
- Assess client needs, coordinate tasks and resource procurement, and improve project execution timelines and operational efficiency to support project scheduling and planning.
- Monitor and document project activities, including scheduling, milestones, stakeholder communication, and budget, contributing to improved project tracking and reporting accuracy.
- Accomplishments:
- Analyze financial performance data to uncover profitable trends and develop strategies resulting in a 6% increase in revenue, translating to $90K in annual revenue based on total annual revenue of $1.5 million.
- Direct cost-reduction initiatives successfully decreased repair costs by 8% through strategic process improvements and vendor negotiations.
Site Security Supervisor
Allied Universal
Belvidere NJ & Scott Township, PA
10.2019 - 12.2024
- Developed detailed reports on incidents observed during routine inspections, improving incident tracking accuracy and contributing to enhanced operational safety.
- Collaborated with client's to assess and mitigate potential risks, ensuring safety protocols were adhered to, reducing disruptions during project phases, and contributing to smooth project delivery.
- Conducted thorough background checks on prospective employees, maintaining a secure work environment.
- Mentored junior staff on best practices in surveillance techniques and crisis management procedures.
- Improved response times to emergencies by establishing clear communication protocols among team members.
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
- Supported project execution by managing resource allocation and monitoring performance of the team members, which minimized delays in production and system activities.
- Actively participated in industry conferences and workshops to stay informed about the latest developments in site security management and emerging threats.
- Collaborated with other departments to integrate security measures into overall company operations, fostering a culture of safety throughout the organization.
Warehouse Supervisor
Lowes
Philipsburg, NJ
02.2018 - 10.2019
- Supervised a team of 15 staff, delegating tasks and conducting quarterly performance evaluations, which resulted in improved efficiency and a reduction in errors.
- Onboarded and trained new personnel.
- Gathered organizational performance information and reported to management.
- Organized product and shelf arrangements to enhance customer satisfaction, driving sales during key retail periods.
- Utilized management system to streamline inventory tracking, reduce discrepancies and improve order fulfillment speed.
- Utilized project management software to track progress and maintain documentation accuracy.
- Met project deadlines without sacrificing build quality or workplace safety.
Education
MBA - Project Management
DeVry University
New York11.2026
Skills
- Analytical Leadership Budget Planning Forecasting Negotiation Risk Mitigation Security Prevention Organized Resource Allocation Process Improvement Cross-Functional Collaboration Team-Oriented Stakeholder Communication Client Relationship Management Compliance Project Planning & Scheduling Report Writing & Analysis Presentation Skills Managerial Accounting Reliability Resilient and Adaptable Self-motivated Friendly Positive Attitude Multitasking Abilities Excellent communication Critical thinking Active Listening Problem resolution Calm Under Pressure
- Technical Skills: MS Excel, MS Word, MS Outlook, MS Projects Customer Relationship Management (CRM), WordPress, HTML/CSS, Data Analysts (Python, SQL), JavaScript, and Teams
Languages
English
Native or Bilingual
Spanish
Limited Working
French
Elementary
Certification
- Licensed ACT 235: Certified 05/13/2025 - 05/11/2030
- Certified CPR / AED / First-Aid: 01/10/2026 - 01/10/2028
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Websites
Interests
Learning new languages
Practicing on my violin & guitar
Gaming
Reading books
Meditation & healthy living
Listening to music
Roller blading
Nature walks
Timeline
Armed Security
SCIS
04.2025 - Current
Operations Manager
Xtra Lease
05.2023 - 04.2025
Site Security Supervisor
Allied Universal
10.2019 - 12.2024
Warehouse Supervisor
Lowes
02.2018 - 10.2019
MBA - Project Management
DeVry University