Roger Hurst
Leighton,AL
Summary
Dynamic professional with a proven track record at Top End Gaming, excelling in staff training and customer service. Successfully negotiated vendor contracts, enhancing customer satisfaction through strategic initiatives. Expert in time management, I effectively managed inventory to minimize waste while ensuring compliance with industry standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
QuikMart · Edwards Oil Company ·
Muscle Shoals, AL
02.2020 - Current
Manager
Top End Gaming
Tuscumbia, AL
02.2016 - 02.2021
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Education
GED -
Northwest Shoals
Tuscumbia, AL01-1999
Skills
- Staff training
- Time management
- Customer service
Certification
Serve Safe, Forklift, Drivers
Timeline
Assistant Manager
QuikMart · Edwards Oil Company ·
02.2020 - Current
Manager
Top End Gaming
02.2016 - 02.2021
GED -
Northwest Shoals
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