Proven leader and skilled communicator, adept in musicality mastery and team member support, with significant achievements at Longhorn Steakhouse and Liberty-Eylau School District. Excelled in enhancing customer satisfaction and mentoring new staff, demonstrating exceptional leadership excellence and order accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Longhorn Steakhouse
Texarkana, TX
07.2022 - Current
Assisted in training new servers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Operated POS terminals to input orders, split bills and calculate totals.
Stocked service areas with supplies during slow periods.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Followed health safety guidelines when preparing and serving food products.
Addressed complaints to kitchen staff and served replacement items.
Upheld high standards of sanitation in accordance with health department regulations.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Served food and beverages to patrons and immediately remedied issues with orders.
Filled condiments and napkin containers during slack periods.
Delivered food orders promptly and courteously.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Responded efficiently to guest inquiries and complaints in a professional manner.
Host Trainer
Longhorn Steakhouse
Texarkana, TX
07.2022 - Current
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Worked closely with management team to develop strategies for improving customer satisfaction levels.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Encouraged a positive work environment among all members of the hosting team.
Offered advice and assistance when needed in order to ensure smooth operations throughout shift changes.
Provided orientation and training to new staff members on the host job duties.
Delegated work to staff, setting priorities and goals.
Drum Major
Liberty-Eylau School District
Texarkana, TX
05.2023 - 05.2024
Directed the ensemble during performances, ensuring accuracy of music and drill.
Promoted events and performances by participating in media interviews.
Encouraged student participation in practice sessions by providing motivation and support.
Expressed musical themes through tempo, phrasing and dynamics.
Auditioned for positions in orchestras, choruses, bands and other types of music groups.
Played at many festivals and concerts over national tour.
Instructed section leaders on how to effectively lead their sections in rehearsal and performance.
Reviewed scores for upcoming performances to ensure accuracy before presenting them to the group.
Implemented strategies to improve consistency among different sections within the ensemble.
Closely followed musical notation and conductor's instructions.
Education
Associate of Science - Human Biology
University of Texas At Austin
Austin, TX
05-2026
High School Diploma -
Liberty-Eylau High School
Texarkana, TX
05-2024
Skills
Food inspection
Hostess support
Table resetting
Team member support
Order delivery practices
Daily specials memorization
Order accuracy
Music theory
Musicality mastery
Confidence projection
Marching expertise
Motivational skills
Leadership excellence
Improvising
Affiliations
I can swim.
I got 5th place in a persuasive speaking contest.
I graduated top of my class.
I am very involved in politics.
I love serving.
I love playing wrestling games.
Accomplishments
Drum Major for the Liberty-Eylau Band.
3rd African-American Valedictorian for Liberty-Eylau High School
Recipient of over $11,000 worth of scholarships.
Met Barack Obama and was acknowledged.
Member of National Honor Society.
Vice President of the senior body class.
Historian for the Spanish Club.
Treasurer for FBLA.
Member of the academic UIL team.
Certification
Certificate in Pre-Health Professions.
Languages
Spanish
Limited
Volunteer work, Interests
I was involved with Interact Club in my high school.
Very active in student council and constantly donated canned goods and socks.