Roger Nelson
Berwyn,IL
Summary
Accomplished Loss Prevention Supervisor with a proven track record at Sears Roebuck, adept in CCTV surveillance and fostering teamwork. Expert in reducing shrinkage significantly through innovative loss prevention strategies and effective collaboration with law enforcement. Demonstrates exceptional conflict resolution skills and a commitment to maintaining secure, welcoming store environments.
Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with 16 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.
Overview
16
16
years of professional experience
Work History
Loss Prevention Manager
Amazon.Inc
06.2018 - Current
- Ensured compliance with local regulations pertaining to store safety and security measures by maintaining up-to-date knowledge on relevant laws.
- Coordinated cross-functional teams during emergency situations, ensuring swift response times and minimal disruption to business operations.
- Enhanced security measures for inventory management, resulting in decreased shrinkage rates.
- Increased employee awareness on loss prevention issues through regular training sessions and communication initiatives.
- Oversaw the implementation of CCTV systems throughout retail locations, enhancing surveillance capabilities for loss prevention efforts.
- Managed budgets for the Loss Prevention department, ensuring proper allocation of resources towards key initiatives that yielded tangible results.
- Collaborated with store managers to develop and implement effective loss prevention policies and procedures.
Loss Prevention Supervisor
Sears Roebuck
03.2015 - 04.2018
- Provided exceptional customer service while maintaining vigilance for potential threats or suspicious activity within the store environment.
- Installed and maintained covert security equipment.
- Collaborated with law enforcement to report crime and suspicious activity.
- Monitored paperwork procedures to prevent error-related losses.
- Developed strong relationships with local law enforcement agencies to improve communication and cooperation in resolving incidents.
- Served as a liaison between store management and corporate leadership on matters related to loss prevention initiatives and concerns.
- Reduced shrinkage by implementing effective loss prevention strategies and conducting thorough investigations.
- Assessed store layouts for vulnerabilities in asset protection design, recommending alterations to reduce opportunities for theft or damage.
- Managed a team of loss prevention associates, providing guidance, support, and performance evaluations.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Loss Prevention Officer
JCPenney
11.2008 - 03.2015
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
Education
Bachelor of Science - Criminal Justice
The University of Alabama
Tuscaloosa, AL03-2016
Skills
- Security systems management
- Video monitoring
- CCTV surveillance
- Internal audits
- Investigation techniques
- Investigations
- Teamwork and collaboration
- Conflict resolution
- Interviews and interrogations
- Fraudulent activities investigations
- Staff leadership
- Workplace safety
Timeline
Loss Prevention Manager
Amazon.Inc
06.2018 - Current
Loss Prevention Supervisor
Sears Roebuck
03.2015 - 04.2018
Loss Prevention Officer
JCPenney
11.2008 - 03.2015
Bachelor of Science - Criminal Justice
The University of Alabama
Similar Profiles
Tsholofelo OguntolaTsholofelo Oguntola
Bodily Injury Claims Adjuster at Amazon.IncBodily Injury Claims Adjuster at Amazon.Inc
Jose RomeroJose Romero
Order Selector at Amazon.IncOrder Selector at Amazon.Inc
Elizabeth QuarlesElizabeth Quarles
Driver (contractor) at Amazon.IncDriver (contractor) at Amazon.Inc