Roger Newton
Bowling Green,KY
Summary
Dynamic leader with a proven track record at America's Car-Mart, enhancing operational efficiency and customer satisfaction. Expert in performance analysis and fostering excellent interpersonal relationships, achieved significant profitability improvements. Skilled in staff supervision and compliance management, consistently delivering innovative solutions to complex challenges.
Professional in operations management with significant experience in optimizing business processes and driving efficiency. Skilled in team collaboration, strategic planning, and problem-solving to achieve high-impact results. Known for adaptability, reliability, and strong leadership in dynamic environments. Expertise includes logistics coordination, budget management, and performance analysis.
Overview
30
30
years of professional experience
Work History
Area Operations Manager
America's Car-Mart: Corporate Office
11.2021 - Current
- Maximized profits through thorough financial analysis, identifying areas for cost savings without compromising service quality or employee satisfaction.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
Senior Consultant
AFS Dealers
09.2017 - 12.2021
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Evaluated clients' needs and created plan of action to provide solutions.
General Manager
America's Car-Mart
09.2013 - 09.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Area Operations Manager
America's Car-Mart
01.1995 - 08.2013
- Maximized profits through thorough financial analysis, identifying areas for cost savings without compromising service quality or employee satisfaction.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
Education
MBA - Human Resources Management
Lousinana State University
Shreveport, LA01-2026
Bachelor of Science - Psychology
Oklahoma State University
Stillwater, OK04-2025
Skills
- Performance analysis
- Excellent interpersonal skills
- Operational efficiency
- Standard operating procedures
- Outstanding communication skills
- Staff supervision
- Compliance management
- Staffing oversight
Timeline
Area Operations Manager
America's Car-Mart: Corporate Office
11.2021 - Current
Senior Consultant
AFS Dealers
09.2017 - 12.2021
General Manager
America's Car-Mart
09.2013 - 09.2017
Area Operations Manager
America's Car-Mart
01.1995 - 08.2013
MBA - Human Resources Management
Lousinana State University
Bachelor of Science - Psychology
Oklahoma State University
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