Rohaine Moore

Tempe,AZ

Summary

Sales Representative with a proven track record in achieving customer retention goals through relationship building and extensive product knowledge.

years of professional experience

AutoNation Toyota

Tempe, AZ

12.2023 - Current

Maintained customer satisfaction by providing prompt, reliable service.
Developed relationships with potential buyers through phone calls and emails.
Provided follow-up customer service after a car sale was completed.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Explained differences between models to clients, comparing and discussing capabilities and features.

Berge Volkswagen

Gilbert , AZ

07.2019 - 12.2023

Provide customers with positive buying experiences
Build Relationship and trust in a short time
Demonstrated car features and explained benefits to potential buyers.
Conducted test drives with prospective buyers to demonstrate vehicle performance.
Listened to customer needs to identify and recommend best products and services.

AAFES Exchange

Tucson, AZ

07.2009 - 03.2019

Supervised and trained customer service staff to ensure excellent customer service delivery.
Inventory count and ordering.
Ensured all customer service standards are met at all times.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Processed payments using cash registers and credit card machines.
Organized merchandise in the store to ensure items were easy to locate.
Verified age for alcohol purchases according to state regulations.
Kept up-to-date on new products available in the store.

Cochise College

Sierra Vista, AZ