Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rohan Chung

Bronx,NY

Summary

Very quick learner who is adept in all things computer related. Highly proficient in leveraging technology for increased efficiency. Calm and meticulous individual committed to delivering exceptional results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Professional

American Express
04.2023 - Current
  • Specialized in surveillance and population management overviewing more than 100 cameras and an RFID badging system at a high-profile financial district location.
  • Served as the first point of contact at the front desk utilizing multiple computer programs including Passagepoint, Slack and CCURE to efficiently manage the sign-in process for visitors and contractors.
  • Extended reception duties to executive floors, showcasing strong interpersonal skills in interactions with high-level executives, government officials and clients.
  • Trained new team members on the efficient use of visitor and employee management systems, contributing to a seamless onboarding process.

Inventory Manager

Country Lady Imports
02.2021 - 03.2023
  • Launched and maintained online platforms allowing customers to purchase products and services remotely inherently increasing overall revenue by 25%.
  • Implemented secure payment processing systems to allow payments via credit/debit card resulting in an increase in efficiency in a previously 'cash only' environment.
  • Nurtured business relationships with key vendors and suppliers to ensure a reliable supply of high quality products.
  • Coordinated the reception, inspection, and storage of incoming inventory ensuring compliance with safety and regulatory requirements and reducing the incidence of damaged or defective products.
  • Maintained the security and integrity of customer data and payment information in compliance with industry regulations minimizing the risk of fraud or data breaches.

Delivery Center Associate

Amazon.com
09.2019 - 02.2021
  • Unloaded freight trucks containing 100,000+ packages a shift on average, consistently meeting daily productivity goals adapting to changing order volume and adjusting work processes as necessary.
  • Operated various material handling equipment such as fork lifts, pallet jacks and hand trucks to move products and packages within the fulfillment center.
  • Maintained a clean and organized work area following all safety procedures and reporting any hazards to management.
  • Operated computer systems used for labeling and stowing packages to be sorted and distributed to drivers in the incoming lane.

Education

Some College (No Degree) - Computer And Information Systems

Florida SouthWestern State College
Fort Myers, FL

Some College (No Degree) - Electronic Media Communications

Onondaga Community College
Syracuse, NY

High School Diploma -

Urban Assembly School For Careers in Sports
The Bronx, NY
06.2015

Skills

  • Data Entry

  • Attention to Detail

  • Adaptability

  • Application Installations

  • CCTV Monitoring

  • Helpdesk Services

  • Problem Solving Dexterity

  • User Training

  • Desktop Technical Support

  • Oral and Written Communication

Certification

CompTIA A +

CPR Certification

NYS Security License

Timeline

Security Professional

American Express
04.2023 - Current

Inventory Manager

Country Lady Imports
02.2021 - 03.2023

Delivery Center Associate

Amazon.com
09.2019 - 02.2021

Some College (No Degree) - Computer And Information Systems

Florida SouthWestern State College

Some College (No Degree) - Electronic Media Communications

Onondaga Community College

High School Diploma -

Urban Assembly School For Careers in Sports

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