Rohanda Jackson
Miami,United States
Summary
Driven Assistant Manager with a proven track record at Burger King, enhancing customer satisfaction and streamlining operations for better efficiency. Excelled in staff supervision and money handling, achieving a significant reduction in cash discrepancies. Skilled in fostering team motivation and customer relations, directly contributing to sales growth and operational excellence.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Burger King Assistant Manager
03.2015 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
School For Applied Technology
Miami, FL06.2005
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Employee Scheduling
- Recruiting and interviewing
- Sales Growth
- Compliance understanding
- Employee Performance Evaluations
Timeline
Assistant Manager
Burger King Assistant Manager
03.2015 - 07.2024
School For Applied Technology
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