Rohit Sonawane
East Pittsburgh,PA
Summary
To Work Hard With Great Loyalty, Sincerity And Give My Best To Extract The Qualities Inherent In Me Which Will Help Me To Acquire And Learn Required Skills To Achieve Success For Me And The Company
Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.
Overview
6
6
years of professional experience
Work History
Front Office Receptionist
Quality Inn
New Kensington, PA
11.2025 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Handled guest inquiries and resolved issues to enhance customer satisfaction.
- Coordinated room bookings and maintained accurate reservation records.
- Assisted in managing phone systems, directing calls to appropriate departments.
Housekeeping Supervisor
Great Wolf Lodge
Perryville, MD
07.2024 - 07.2025
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
- Conducted inspections of guest rooms and public areas for quality assurance.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Resolved guest complaints promptly, enhancing overall customer experience.
Room attendant
The O Hotels Goa
Candolim, Goa, India
02.2023 - 03.2024
- Cleaned rooms to the satisfaction of housekeeping manager and hotel standards.
- Removed trash and dirty linens from room attendant carts.
- Delivered special request items such as cribs to guest rooms.
- Refilled hotel room amenities such as drinking glasses and writing supplies.
- Informed supervisor when supplies were low.
- Https://www.ohotelsindia.com › goa
Housekeeping Helper, Service
Taj Hotels
Goa, India
11.2019 - 02.2020
- Change bed linen and make beds, replace used towels, Sweep and mop floors, Vacuum carpets, Dust furniture, Replenish bath care products (e.g. soap and shampoo), Restock beverages and food items in the mini-bar, any technical issues and maintenance needs, Address guests' queries (e.g. on additional services,) Help guests retrieve lost items, Ensure all assigned rooms are clean and tidy by the end of the shift, Follow hotel security guidelines.
- Https://www.tajhotels.com/en-in/taj/taj-holiday-village-goa/amp/
Education
Bachelor of Science - Hospitality Studies
MGV SPH CLG of Hotel Management and catering technology
Nashik, India09-2021
Hotel operations
MGV SPH CLG of Hotel Management and catering technology
Nashik, India01-2018
Skills
- Time Management
- Team Work
- Problem solving
- Cleaning techniques
- Health and safety compliance
- Department coordination
Interests
Hiking, Photography, Music, Travelling, Exploring
Timeline
Front Office Receptionist
Quality Inn
11.2025 - Current
Housekeeping Supervisor
Great Wolf Lodge
07.2024 - 07.2025
Room attendant
The O Hotels Goa
02.2023 - 03.2024
Housekeeping Helper, Service
Taj Hotels
11.2019 - 02.2020
Hotel operations
MGV SPH CLG of Hotel Management and catering technology
Bachelor of Science - Hospitality Studies
MGV SPH CLG of Hotel Management and catering technology