ROKEISHA KEMP
Cumberland Farms
Thomson,Ga
29
years of professional experience
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Work History
Assistant Manager
2 Years 1 Month- Led team in daily operations, ensuring efficient store management and customer satisfaction.
- Developed training programs to enhance staff performance and improve service delivery.
- Implemented inventory control measures, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends and inform strategic decisions for promotions.
Stock Picker
10 Months- Operated stock picking equipment to accurately fulfill orders.
- Maintained inventory accuracy through regular cycle counts and audits.
- Collaborated with team members to improve workflow efficiency.
- Trained new staff on stock picking procedures and safety protocols.
Machine Operator
6 Months- Operated and maintained high-speed production machinery to ensure optimal performance.
- Monitored production processes for quality control, promptly addressing discrepancies.
- Trained new operators on equipment usage and safety protocols to enhance team efficiency.
- Implemented process improvements that reduced downtime and increased output consistency.
Head Cook
11 Months- Prepare all the breakfast and lunch for all residents and clean the kitchen.
Machine operator/ Material Handler
4 Years 11 Months- Operated machine and packed out the product. Last year of employment drove the forklift.
Child care provider
4 Months- Prepared task for two year old children to do daily.
Sales associate/Cashier
2 Months- Greet customers and cashier. Stock and clean store.
Cashier
2 Months- Stock and clean store.
Sales associate
8 Months- Greeting customers, cashier, stock and clean store.
Cashier
8 Months- Cashier, stock, and clean store.
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Workload management
Retail operations management
Sales growth
Timeline
Assistant Manager
Cumberland Farms
04.2024 - 05.2026Read More
Stock Picker
Advance Distribution
04.2023 - 02.2024Read More
Machine Operator
HP Pelzer
02.2016 - 08.2016Read More
Head Cook
Lack Crossing Health care Center
06.2012 - 05.2013Read More
Machine operator/ Material Handler
Thomson Plastic
12.2003 - 11.2008Read More
Child care provider
Harlem neighborhood learning center
04.2003 - 08.2003Read More
Sales associate/Cashier
Walmart SuperCenter
11.2002 - 01.2003Read More
Cashier
Stucky's gas station
03.2000 - 05.2000Read More
Sales associate
Radio Shack
02.1998 - 10.1998Read More
Cashier
Cross road convenience store
02.1997 - 10.1997Read More
Thomson High School
High School Diploma
Read More