Roketa Farrow
Owner
Columbus,OH
Summary
Dynamic salon owner with a proven track record in business growth and retention. Skilled in financial management and strategic planning, I excel at fostering exceptional customer experiences while training staff to achieve high standards. Passionate about creativity and hygiene, I ensure a thriving, organized salon environment.
People-oriented Salon Owner with excellent business management, advertising and supervisory abilities. Strengths include inventorying, appointment scheduling and employee interviewing and hiring. Effective promoting positive, fun, and upbeat work environment while helping customers.
Pursuing part-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Dedicated Salon Owner with over 11 years of experience in the beauty industry. Driven and hardworking with broad experience creating, enhancing and developing clients' appearance. Adept at training new stylists and assistants, creating, and submitting weekly advertisements and fielding all incoming calls.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Salon Owner
Owner
10.2023 - Current
- Oversaw daily salon operations and performed general salon tasks.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained staff records and work schedules.
- Maintained daily, monthly, and quarterly records of costs and revenue.
- Arranged for regular maintenance services for all beauty equipment.
- Trained and motivated employees to perform daily business functions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Prepared billings and estimates for customers.
- Educated service personnel on company policy and procedure.
- Upheld 24-hour response time to service requests.
- Utilized best practices theory when selecting vendors and products.
- Maintained posting of MSDS sheets in workplace.
Esthetician
Kenneth's Hair Salons and Day Spas Inc.
05.2014 - 09.2024
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Provided clients with knowledge of all cosmetic services being provided.
- Educated patients on treatment options.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Sterilized equipment for patient treatments.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Welcomed clients arriving for appointments.
- Stocked treatment rooms with proper supplies.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Explained benefits of skin care products to clients.
- Created repeat business by developing long-term relationships with regular customers.
- Reinforced customer selections by reviewing use and benefits of chosen products.
- Cleansed, exfoliated and moisturized customer skin.
- Suggested appropriate therapy based on current health of client.
- Discussed procedures and treatment options with clients.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Educated guests on current promotions, events and services within store or salon.
- Resolved customer complaints and facilitated conflict resolutions.
- Performed consultations for patients before scheduling treatments.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
- Gained knowledge of facial massage techniques and skin care product ingredients.
Education
High School Diploma -
Eastmoor Senior High School
Columbus, Ohio05-1994
Skills
- Human resources administration
- Staffing
- Business growth and retention
- Planning and execution
- Strategic planning
- Health and safety regulations
- Artistic flair
- Creativity
- Hand and power tools
- Social media promotion
- Business management
- Business development
- General salon housekeeping
- Hygiene standards
- Financial management
- Supervisory skills
Accomplishments
Certified Lash educator
- Collaborated with team of two in the development of Charles Penzone Lash education.
- Corporate lash educator @Kenneth's Hair Salon and Day Spa's.
- Corporate Nail Educator @ Kenneth's Salon and Day Spa.
Certification
Certified Lash Educator
Certified Nail Educator
Certified Permanent Makeup Artist
Licensed Master Esthetician
Licensed Master Nail technician
Certified Bloodborne Pathogens
Business Owner
Languages
English
Native or Bilingual
Timeline
Salon Owner
Owner
10.2023 - Current
Esthetician
Kenneth's Hair Salons and Day Spas Inc.
05.2014 - 09.2024
High School Diploma -
Eastmoor Senior High School
Similar Profiles
JAKE TANNERJAKE TANNER
The Driveway Basketball Training at OwnerThe Driveway Basketball Training at Owner
Cole ChristensenCole Christensen
Real Estate Investor at OwnerReal Estate Investor at Owner
Ethan MazkourEthan Mazkour
Towing And Going LLC at OwnerTowing And Going LLC at Owner