Rokia Moallim
Coon Rapids,MN
Summary
Assisted clients in addressing social and emotional challenges through effective behavioral techniques.,Supported individuals in developing skills to manage daily obstacles.,Adapted therapy approaches for both individual and group sessions.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Psychiatric Technician
Prairie Care
Brooklyn Park, MN
10.2017 - 04.2018
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Assisted and counseled 14 patients daily
Behavioral Therapist/ Liaison
Comfort Therapeutic Center
Brooklyn Center, MN
10.2020 - Current
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Documented patient information through analyzing data, interview notes and test results, and identified and diagnosed nature of clients' problems.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Modified behavioral disorders caused by delayed or hindered development to help patients better integrate with peer groups and succeed in social and educational environments.
- Contributed to treatment success by offering feedback and guiding patients through exercises.
- Collected session data to aid in treatment planning and assessment.
- Consulted with other therapists, public and private service agencies and university researchers to advise clients on resources available.
- Recommended therapeutic action plans and treatments based on results from behavioral assessments
Mental Health Worker (Bridges Counselor) / ILS/ Behavioral Specialist/ HAC
At Home Living
Spring Lake Park, MN
03.2017 - 08.2019
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Documented client progress in confidential files.
- Devised and enhanced treatment strategies to promote continued progress.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Observed and monitored client behavior and responses to treatment.
- Involved clients' family members in planning social service programs.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Provided individualized care and treatment consistent with age and developmental needs of each patient
Behavioral Therapist
Minnesota Autism Center, MAC
Fridley, MN
07.2019 - 06.2020
- Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
- Recommended therapeutic action plans and treatments based on results from behavioral assessments.
- Modified behavioral disorders caused by delayed or hindered development to help patients better integrate with peer groups and succeed in social and educational environments.
- Implemented behavioral intervention plans created by clinical supervisors.
- Collected session data to aid in treatment planning and assessment.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
Office Manager
Wisdom Care Center LLC- Mental Health Therapeutic center
Brooklyn Park, MN
03.2018 - 08.2019
- Workers targeting low-income, refugees, schools, communities and in-home cares to improve communication, resources and relationship with those who suffer from any mental illness or mental health complexities.
- Taught sensory play therapy group with up to 8 children at time who have been diagnosed with Autism.
- Group Therapy.
- Sensory Play group.
- ABA therapy.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
Environmental Service Associate
Children's Hospital and Clinics of Minnesota
06.2015 - 09.2017
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families.
- Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families and medical staff.
Behavior Department Supervisor
Spero Academy
Minneapolis
08.2021 - 05.2023
- Supervised daily operations to align with educational standards and policies.
- Assisted in developing and executing training programs for staff to improve professional growth.
- Supported interdepartmental communication to enhance workflow processes and address student needs.
- Reviewed performance data to pinpoint improvement areas and support strategic planning.
Aba Therapy Program Manager
Mind Health
Blaine
10.2024 - 09.2025
- Developed and implemented therapy programs tailored to individual client needs.
- Collaborated with interdisciplinary teams to enhance patient care strategies.
- Monitored program effectiveness and adjusted methodologies for improved outcomes.
- Trained and supervised staff in best practices and therapeutic techniques.
- Led workshops and training sessions on innovative therapeutic approaches.
- Established partnerships with external organizations for resource sharing and support initiatives.
- Recognized and celebrated individual or team successes, fostering a sense of pride in the program''s accomplishments and positive impact on patients'' lives.
- Conducted regular assessments to ensure compliance with industry standards.
- Streamlined operational processes to increase program efficiency and effectiveness.
- Increased staff competency through regular training sessions, workshops, and performance evaluations.
- Facilitated the integration of new staff members by providing thorough orientation sessions and ongoing mentorship opportunities.
- Developed strong relationships with patients'' families to create a collaborative approach to therapy goals and progress updates.
- Managed budgets effectively by tracking expenses, identifying cost-saving opportunities, and allocating resources efficiently.
- Ensured compliance with relevant regulations, standards, and policies through diligent oversight of program operations.
- Supervised daily administration and clinical planning for rehabilitation program within Number-resident facility.
- Enhanced patient satisfaction through consistent monitoring, assessment, and adaptation of treatment plans.
- Identified areas for program expansion or enhancement based on patient population needs analysis and feedback from stakeholders.
- Established a positive work environment through clear communication, supportive leadership, and team-building activities.
- Addressed any issues related to client safety or well-being promptly, establishing an environment where patients felt confident in their care.
- Coordinated outreach efforts to promote the program within the community and foster partnerships with local organizations or service providers.
- Monitored staff productivity and requirements through careful review of patient caseloads.
- Scheduled appointments for patients both in person and on phone and promoted exemplary calendaring skills.
- Optimized scheduling for therapists, ensuring adequate coverage while minimizing overtime costs.
- Streamlined therapy processes by creating efficient documentation systems and procedures.
- Fostered collaboration among team members through effective communication channels such as meetings or shared online platforms.
- Onboarded and trained staff, ensuring completion of tasks and job duties within expected timeframes.
- Improved patient outcomes by developing and implementing comprehensive therapy programs tailored to individual needs.
- Trained, motivated and advised therapy staff on correct procedures.
- Monitored operations for regulatory compliance and to check for workflow problems impacting delivery of optimal patient therapy.
- Processed referrals and set up new patients with correct therapist based on availability and particular specialties.
- Oversaw team of Number therapists handling load of long-term Type therapy patients and those needing temporary help.
Education
B.S - Psychology
CONCORDIA UNIVERSITY ST. PAUL
St. PaulBachelor of Science - Psychology
Capella University
Minneapolis, MNHigh School Diploma - undefined
St. Anthony Village High School
St. AnthonySkills
- Directed schedule coordination efforts to optimize service delivery for clients with autism spectrum disorder
- Oversaw observational practices to enhance understanding of client behaviors
- Championed the implementation of evidence-based interventions that led to improved client outcomes
- Crafted comprehensive behavior support plans to address diverse client needs
- Led initiatives in self-management training to empower client independence
- Applied advanced behavior analysis methodologies to drive behavioral improvements
- Guided daily living skill development programs to enhance client self-sufficiency
- Ensured meticulous case documentation to uphold high standards of care
- Expertly employed crisis intervention techniques to mitigate risks and ensure client safety
- Leveraged critical thinking to strategize effective solutions for complex challenges
- Optimized time management practices to enhance operational efficiency
- Monitored and analyzed progress metrics to inform ongoing interventions
- Facilitated personal hygiene assistance programs to support client health and well-being
- Streamlined documentation and recordkeeping processes to improve workflow efficiency
Certification
- Psychiatric Technician Training
- Pharmacy Technician Training
- Personal Care Assistant
- CPR/ First Aid
- Safety Care
- PCM
- ILS worker
- HAC worker
- Mental Health worker
ADDITIONAL INFORMATION
HIGH SCHOOL DIPLOMA / ST. ANTHONY VILLAGE H.S (Graduated) St. Anthony High School Girls Basketball Letter Award Girls Basketball Best Defensive player of the year Certification of Achievement St. Anthony Varsity Basketball Student of the Months Multiple Awards President of Diversity Club Captain of St. Anthony Dance Team Chemical Free throughout High School Award St. Anthony HS leadership Awards/ Plaques Fridley Kwansis Leadership Scholar Allan Page Scholar
Accomplishments
RBT 40hr training completion
RBT competence exam completion
Timeline
Aba Therapy Program Manager
Mind Health
10.2024 - 09.2025
Behavior Department Supervisor
Spero Academy
08.2021 - 05.2023
Behavioral Therapist/ Liaison
Comfort Therapeutic Center
10.2020 - Current
Behavioral Therapist
Minnesota Autism Center, MAC
07.2019 - 06.2020
Office Manager
Wisdom Care Center LLC- Mental Health Therapeutic center
03.2018 - 08.2019
Psychiatric Technician
Prairie Care
10.2017 - 04.2018
Mental Health Worker (Bridges Counselor) / ILS/ Behavioral Specialist/ HAC
At Home Living
03.2017 - 08.2019
Environmental Service Associate
Children's Hospital and Clinics of Minnesota
06.2015 - 09.2017
High School Diploma - undefined
St. Anthony Village High School
Bachelor of Science - Psychology
Capella University
B.S - Psychology
CONCORDIA UNIVERSITY ST. PAUL