Summary
Overview
Work History
Education
Skills
Timeline
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Roksolana Voronko

Albany,NY

Summary

Strong background in customer service and hospitality in high volume settings requiring multitasking, and clear, effective communication skills

Overview

5
5
years of professional experience

Work History

Bartender

Chilis's Bar and Grill
Albany, New York
11.2025 - Current
  • Provided excellent customer service in a fast-paced environment.
  • Mixed cocktails and beverages according to menu specifications.
  • Handled cash and processed payments accurately at the bar.
  • Followed health and safety regulations while preparing drinks.
  • Developed good working relationships with fellow employees through effective communication.

Server

Chilis's Bar and Grill
Albany, New York
11.2024 - Current
  • Provided exceptional service to high volume of daily customers.
  • Resolved customer complaints swiftly to ensure satisfaction.
  • Promoted daily specials and menu items to improve guest experience and upsell
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Assisted in training new servers on menu items and service standards.

Server

Boathouse Grille
New Baltimore, New York
05.2021 - Current
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Addressed complaints to kitchen staff and served replacement items.

Cashier

Marshals
Glenmont, New York
12.2023 - 01.2024
  • Seasonal Job
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed customer transactions with accuracy and efficiency.
  • Assisted customers with inquiries and provided product recommendations.

Education

Associate of Science - Radiologic Technology

Hudson Valley Community College
Troy, New York, NY
05-2027

High School Diploma -

Ravena Coeymans Selkirk Highschool
Ravena, NY
06-2024

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Engaging personality
  • Menu memorization
  • Team player attitude
  • Hospitality service expertise

Timeline

Bartender

Chilis's Bar and Grill
11.2025 - Current

Server

Chilis's Bar and Grill
11.2024 - Current

Cashier

Marshals
12.2023 - 01.2024

Server

Boathouse Grille
05.2021 - Current

Associate of Science - Radiologic Technology

Hudson Valley Community College

High School Diploma -

Ravena Coeymans Selkirk Highschool
Roksolana Voronko