Rolalind Drakeford
Paterson,NJ
Summary
Reliable Shift Leader with 20 years in Janitorial industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
FH Janitorial Services
04.2014 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Responded to and resolved customer questions and concerns.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
John F Kennedy High School
Paterson, NJ06.1981
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
Certification
Star Tec Computer Literacy 101
Timeline
Shift Supervisor
FH Janitorial Services
04.2014 - 03.2020
John F Kennedy High School
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