Rolan Nurmatayev
Los Angeles,CA
Summary
Dynamic and bilingual professional with a proven track record at Bodega and Santa Monica College, enhancing productivity and fostering academic growth. Excelled in business communication and research, demonstrating exceptional organizational skills and a commitment to excellence. Achieved significant improvements in learning outcomes and operational efficiency.
Overview
2
2
years of professional experience
Work History
Student Worker
Bodega
02.2024 - 12.2024
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Served 2397 students in three days in an event called Thanksgiving week
Delivery Driver
DoorDash
01.2023 - 02.2024
- Used the DoorDash app to efficiently accept delivery requests based on location, distance, and order details.
- Delivered 25 orders promptly and professionally to customers’ doorsteps or designated locations in a single day.
- Communicated effectively with customers via the app to address changes or delays in delivery.
- Maintained a polite and friendly demeanor during all customer interactions to ensure a positive experience.
- Resolved minor issues, such as missing items, with professionalism and quick problem-solving.
Tutor
Santa Monica College
12.2022 - 12.2023
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Helped student get an A in Pre-calculus class
Education
Associate of Arts - Communications
Santa Monica College
Santa Monica, CA05-2024
Skills
- Business communication
- Research and analysis
- Mail handling
- Spreadsheet preparation
- Bilingual in Russian and English
- Proficiency with Excel, Access, Word
Accomplishments
- Achieved serving 2,397 students under three days with accuracy and efficiency in Bodega at Santa Monica College
Languages
Russian
Native or Bilingual
English
Full Professional
Timeline
Student Worker
Bodega
02.2024 - 12.2024
Delivery Driver
DoorDash
01.2023 - 02.2024
Tutor
Santa Monica College
12.2022 - 12.2023
Associate of Arts - Communications
Santa Monica College
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