Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roland Baxter

Louisville,KY

Summary

Dynamic professional with a proven track record at Baxter Cabling, excelling in customer service and team leadership. Achieved consistent sales growth through strategic planning and effective problem-solving. Skilled in money handling and staff management, fostering a collaborative environment that drives performance and enhances client satisfaction.

Overview

4
4
years of professional experience

Work History

General Manager

MBR Dominos
12.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.

Sales Manager

Baxter Cabling
09.2021 - 07.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Education

High School Diploma -

Grayson County High School
Leitchfield, KY
05-2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Employee scheduling
  • Employee performance evaluation

Timeline

General Manager

MBR Dominos
12.2023 - Current

Sales Manager

Baxter Cabling
09.2021 - 07.2023

High School Diploma -

Grayson County High School

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